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Kindermusik Policies

Satisfaction Guaranteed
Safe Behavior Policy
Payment Policies 
Discounts for Siblings & Returning Families
Make-Up and Cancellation Policies 
Class Guidelines and Helpful Suggestions

 

SATISFACTION GUARANTEED

If you aren't completely happy with your Kindermusik experience after attending at least five consecutive classes, we'll refund or credit all of your tuition except for the cost of Home Materials, which are yours to keep and enjoy. Pro-rated tuition refunds may also be given in case of withdrawal due to unforeseen circumstances, at the discretion of the Director.
 

SAFE BEHAVIOR POLICY
 

Because certain aggressive behaviors create apprehension for children and consequently ruin the class experience, these behaviors will not be tolerated. Aggressive behavior toward other children or adults will be grounds for dismissal and/or expulsion from class.

 

Aggressive behaviors include, but are not limited to: throwing objects at others, biting, hitting, kicking, tackling, and scratching. Also included are behaviors that cause damage to the classroom of Masterworks Studio or Columbia Presbyterian Church.

 

The following actions will be taken if these behaviors occur:

PAYMENT POLICIES

·    Initial materials deposit is due at time of registration to reserve a place in class.
·     Materials deposit is non-refundable. If you cancel up to 24 hours before the first class due to unforeseen circumstances, materials fee may be refundable at the discretion of the Director.
·    Sales tax is included in the materials fee. Tuition fees must be paid on time as selected in our payment plan, and agreed upon at registration.
·    A fee of $10.00 will be charged for each late payment. There is a $30 returned check fee. Those who fail to pay will not be admitted to class.
·    FEES ARE NEITHER PRORATED NOR REFUNDABLE FOR CLASSES MISSED!

SIBLING DISCOUNTS

Masterworks Studio gives a 10% tuition discount for siblings enrolled simultaneously in Kindermusik classes.  Additional discounts are given for each subsequent sibling enrolled.  To receive your discount, please register and pay for your child(ren) through our online registration process.  The discount has already been calculated for you.  All Kindermusik classes, except Family Time, require sibling At Home materials, included in the total.
 

PRIORITY REGISTRATION AND EARLY BIRD DISCOUNTS

Each semester, current families are given first choice at registration in the next semester's classes.  Masterworks Studio gladly gives a generous tuition discount for returning families.  We also offer an Early Bird discount for families registering one month or more prior to the first class.

MAKE-UPS AND CANCELLATIONS

MAKE-UP CLASSES
Families are strongly encouraged to attend all classes as scheduled.
When circumstances allow, please notify the teacher if you plan to miss a class.

You are welcome to make-up classes you have missed or classes you anticipate missing by attending another class of the same age group. Make-ups do not have to be made during the same week of your absence--they can be done at any point throughout the semester.

Make-Up Procedure
1.  Examine our current class schedule and choose a class of the same age level. Please try to avoid choosing a class listed as "full", as that indicates the class is already at capacity.
2.   Please be sure to send a brief email or leave a voicemail to let us know when you plan to make-up so we can be sure to notify you of any special circumstances. If you don't hear from us, you are ok to attend.

Although we are generally amenable to make-ups, please keep in mind that because the dynamics of the children in a particular class vary, make-ups will be handled on an individual basis at the sole discretion of the instructor. Make-ups are not guaranteed.


FEES ARE NEITHER PRORATED NOR REFUNDABLE FOR CLASSES MISSED!

CANCELLATIONS
Inclement Weather
In the event of snow, ice, or other inclement weather, safety should be your priority. In extreme circumstances, class will be cancelled and a make-up will be scheduled.  If  DeKalb County Schools close due to extreme weather, Masterworks Studio will also cancel our Kindermusik classes for that day.

To confirm whether a class will be cancelled, critical cancellation information will be posted on our studio blog, and the home page of this website, or you may call your teacher.  If the weather is reasonably navigable, class will not be cancelled. However, please do not come to class if you are not comfortable driving with your child in hazardous conditions. You may attend another class at a later date. 


Other Cancellations
In the rare event we need to cancel classes due to teacher illness or other unforeseen circumstance, you will receive as much advance notice as possible. Make-ups will be offered.

CLASS GUIDELINES

SICK CHILD POLICY

Please be considerate of other children when deciding whether or not your child is healthy enough to attend class.

Please follow these guidelines and if your child has any of these symptoms, please keep him/her home:

  • Fever within the last 24 hours
  • Runny nose with yellow or green mucus
  • Diarrhea
  • Vomiting
  • Sore throat or difficulty swallowing
  • Lice
  • Rash or spots on skin, ringworm infection
  • Severe itching
  • Mouth sores
  • Eye discharge
  • Significant tiredness, irritability, crying
  • Uncontrolled coughing; Difficulty breathing, wheezing

Ask yourself this important question…if your child is healthy, would you want him/her playing with another child that has your child’s symptoms? If the answer is no, please do not bring him/her to class. If your child exhibits these symptoms, please be advised that in the interest of safety for all children and adults present, we will ask you to leave and make-up the class at a better time.

 

Before class:

·          Provide snacks for your child at home. Please do not bring food or drinks to class.

·          Please leave toys, pacifiers, snacks, sippy cups, etc. at home or in the car. Your child will need to have his hands and voice free to participate.

·          Please arrive on time. All children need a few minutes to settle into a new environment, so feel free to come 5 minutes early to facilitate a comfortable learning environment.  There are always books, puppets, or instruments available at this time.

·          Listening to the CD frequently will help a child feel a sense of familiarity. This will make the class more enjoyable for them. Unfortunately, you will get tired of it long before they do. ::smile::

·          Please set your phone to silent or vibrate. We understand that sometimes emergencies arise and you need to take a call. In that case, please step out of the room so that your speaking does not distract the children.

·          Allergy Information: Please be aware that some children are very sensitive to certain foods and therefore, we ask you please do not bring food or drink into the classroom. If you have food or a cup in your bag, please be sure it is somewhere where no child could accidentally eat or drink it.  Also, please avoid wearing heavy perfumes. 

  

During class:

Kindermusik is a special time for you and your child. We encourage you to use the class time to fully enjoy and participate in the activities with your child.

·          Toddlers learn by discovery and imitation. So no matter what your voice sounds like or how silly you feel, you are the child’s best teacher and they do what you model for them.

·          Kindermusik is a shared family experience. Unlike a playgroup, Kindermusik is not a time for visiting.  Focusing on the activity will help the class move along smoothly, whereas visiting distracts all the children and parents, ultimately leading to a chaotic environment. You are always welcome to come early or stay late to visit. You may also enjoy the playground if it is not being used by a school class.

·          Encourage your child by describing what she did and showing your delight. Using phrases such as “You rang the bells” or “You tapped your sticks very fast”, rather than “Good job” will foster intrinsic motivation in your child and enhance her self esteem.

·          Allow your child his or her own response. Your child’s response may be to retreat to a corner or wander around the room. Even if your child’s response is inward or different, it is still that child’s way of learning. It is difficult for parents to watch their child sit motionless or do something completely different than the rest of the class. Our philosophy asks for acceptance and respect of your child’s response. We trust the child to interact within the environment when the child is ready. Please refrain from manipulating your child’s response. It is appropriate to encourage and model. Remember that Kindermusik is process oriented, not performance.

 

About behavior:

It is perfectly normal for children to run, tumble, scream, cry, and protest. And all children will do these things. Please keep in mind, however, that some behaviors, although very natural for a child, may be disruptive during an inside activity.

 

[For parent of 3-5 year olds: Additionally, your child may react differently when you enter the room. This is a typical 3-5 year old reaction. They may have been fully participating until you enter, then shut down completely. Or they may have been perfectly behaved, and then suddenly act-out when you enter.]

 

·          If your child becomes upset or disruptive, please take her outside the room or just around the cabinet by the door, and set appropriate boundaries before returning. This helps the class move smoothly and keeps all the children focused.

·          Running is not permitted for the safety of the children. Also, please stop any “contagious behaviors” that affect the class.

·          All children have rough days. If your child is upset and unable to settle in, it is best to leave and try again another day. If your child is misbehaving, a stern warning followed by going home usually prevents the behavior’s recurrence. You are always welcome to make-up the class and try again on a better day.

 

After class:

·          Please try to find time to enjoy the home activity book/journal and read the story book(s) with your child. It will only enhance the in-class experience and increase the value of your Kindermusik investment.

 

Masterworks Studio

4604 Thompson Mill Road

Decatur, GA 30034-2521

404.395.5247

Send mail to info at masterworks-studio.com  with questions or comments about this web site.
Copyright © 2008 Masterworks Studio
Last modified: 1/26/08